Privacy Policy
How Shevrr collects, uses, and protects your personal and biometric data.
At Shevrr, your privacy is our top priority. We believe that transparency is the foundation of trust, especially when it comes to personal health and skincare data. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information when you use our website, mobile application, and AI-powered analysis services.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
Account Information
When you register, we collect your name, email address, and authentication credentials.
Biometric & Image Data
If you choose to use our Selfie Analysis feature, we process facial images to assess skin concerns. This is completely optional.
Routine Data
Information about your current skincare products, preferred brands, and routine frequency.
Usage Data
Analytics on how you interact with our application to improve user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our AI skincare analysis algorithms.
- To generate personalized routine reports and product recommendations.
- To communicate with you regarding updates, security alerts, and support messages.
- To process transactions securely via our payment partners.
Our Stance on LLM Training & Third Parties
We explicitly do not use your personal photos, selfies, or routine data to train public foundational AI models (like ChatGPT or Claude). Your images are processed securely for your analysis report and are kept entirely private. We do not sell your personal data to advertisers or third-party data brokers.
3. Data Retention and Deletion
You own your data. We retain your personal information and analysis reports only for as long as your account is active or as needed to provide you services.
If you wish to delete your account, you can do so directly from the app settings or by contacting our support team. Upon deletion, we will purge all associated analysis logs, selfies, and routine data from our active databases within 30 days.
4. Security Measures
We implement industry-standard security protocols, including end-to-end encryption for data in transit (HTTPS/TLS) and encryption at rest. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
6. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Shevrr, please contact our Data Protection Officer at:
Email: privacy@shevrr.com